Decidim as the key to digital transformation in public institutions

The digital transformation of public administration is no longer just a trend – it’s a necessity stemming from citizen expectations. Residents want to have a real influence on government decisions, and public institutions must provide them with tools for transparent, easy, and effective participation. One of the most innovative solutions in this area is Decidim – an open-source platform that allows for conducting public consultation processes in a modern, accessible way.

What is Decidim?

Decidim is a system originally designed in Barcelona and now used worldwide by cities, municipalities, and other public entities. It enables:

• organizing public consultations,
• collecting and evaluating proposals from residents,
• conducting online voting,
• transparently tracking project implementation.
  
  The platform is fully open source, meaning there are no licensing fees and it can be adapted to local needs.

Why is Decidim the foundation of modern administration?

1. Involving citizens in the decision-making process
   Residents can submit ideas, comment on them, and vote on solutions that impact the quality of life in their community.
2. Full transparency
   Every process is open: from application submission to implementation. Citizens see what happens with their proposals.
3. Increasing trust in institutions
   Transparency and openness build the credibility of public offices and strengthen the bond between residents and the authorities.

Benefits for public institutions

• Improved decision quality – resulting from extensive public consultation.
• Greater citizen engagement – people feel their voices truly matter.
• Simplified administrative processes – fewer paper applications, faster procedures.
• System compliance with WCAG 2.1 AA – the ability to engage in civic processes through the system is available to all citizens, regardless of their abilities.

Application example

The city can use Decidim for participatory budgeting:

1. Submitting ideas – residents submit their projects online.
2. Discussions – proposals are commented on, combined, and improved.
3. Voting – residents select which projects to fund.
4. Implementation and reporting – the city informs residents in Decidim about the progress of the project until completion.

The system can be implemented in both SaaS and PaaS models
Flexible deployment options. We can host the system on our servers using a Software as a Service (SaaS) model, so you don’t have to worry about domain management. If you prefer, we can also deploy it on your servers using a Platform as a Service (PaaS) model.

Decidim — an investment in the future of local government

Implementing Decidim not only modernizes the office but also invests in citizen relations. It’s a tool that strengthens local democracy, increases social engagement, and improves the institution’s image.

Would you like to implement a system that engages residents in the decision-making process at your organization? Contact us.

You can see what the system implementation looked like for one of our clients here: https://mayeryn.com/m-projekty/platforma-decidim-implemetacja-i-poprawanie/

Was the client satisfied? You can check out our references: https://mayeryn.com/opinion/referencje-urzedu-gminy-stalowej-woli/

See also what the implemented system looks like for one of our clients: https://decyduje.stalowawola.pl/