Decidim – a digital revolution in decision-making in companies

Modern companies face the challenge of engaging employees, partners, and customers in decision-making processes in a transparent, effective, and inclusive manner. Traditional methods—from conference room meetings to lengthy email threads—often prove insufficient, especially in the era of remote and hybrid work. This is where Decidim comes in an open-source platform designed to democratize decision-making processes, which can also be successfully implemented in business.

What is Decidim?

Decidim is a tool originally developed by the City of Barcelona to empower citizens to participate in city governance. However, its open license and modular design quickly led to its adoption by NGOs, educational institutions, and private companies.

The platform offers a suite of features enabling:

• creating proposals (projects, ideas, policy changes),
• conducting open discussions,
• voting on solutions,
• tracking the implementation of decisions step by step,
• archiving the entire history of activities for audit purposes.

Why is it worth implementing Decidim in your company?

1. Transparency as the Foundation of Trust
   In many organizations, decision-making processes are unclear, and employees or partners are unaware of who is taking specific steps and on what basis. With Decidim, every authorized user can see the full decision path: from idea submission to implementation. This eliminates the feeling of “decisions made behind closed doors” and increases trust in management.
2. Active Employee Engagement
   With Decidim, anyone can submit a proposal or support someone else’s initiative. In practice, this means that operational-level ideas-often the most innovative-have a chance to reach decision-makers. Employees feel heard, and the company gains access to a rich source of knowledge and creativity.
3. Streamlined Innovation
   Built-in mechanisms for voting, commenting, and improving proposals allow for the quick identification of the best ideas. Furthermore, the process is documented, so you can easily analyze why a particular solution was chosen.
4. Regulatory Compliance and Easy Audit
   In industries subject to compliance requirements, maintaining full documentation of decisions is particularly important. Decidim automatically records all actions, comments, and changes, greatly simplifying audits and reporting.
5. Distributed Operation
   Companies with branches in different cities or countries can use Decidim to conduct decision-making processes without the need for multiple live meetings. The platform operates asynchronously – participants can join at their convenience, regardless of time zone.
6. The system can be implemented in both SaaS and PaaS models
   Flexible deployment options. We can host the system on our servers using a Software as a Service (SaaS) model, so you don’t have to worry about domain management. If you prefer, we can also deploy it on your servers using a Platform as a Service (PaaS) model.

Possible applications in business

Decidim can be implemented in a company in many ways, including:

• designing company strategy with employee participation,
• selecting development priorities,
• co-creating products (internally and with customers),
• planning CSR initiatives,
• consulting on organizational changes.

Example of an implementation scenario

Imagine a technology company that wants to decide on the direction of its product development. Instead of relying solely on management’s opinion, it opens a dedicated consultation process in Decidim:

1. Idea submission – employees from IT, marketing, and customer service departments present their feature proposals.
2. Discussion and refinement – other employees comment, propose modifications, and combine similar ideas.
3. Voting – everyone votes for the most valuable projects.
4. Implementation plan – winning proposals are added to the roadmap, and progress is reported in the system.
   
   The result? Higher decision quality, greater engagement, and a sense of shared responsibility for the company’s success.

Decidim is more than just an IT tool—it’s a management philosophy based on transparency, participation, and shared responsibility. For companies, this means not only better decisions but also a stronger organizational culture, greater trust, and higher levels of innovation.

In a world where competitive advantage is gained by those organizations that best leverage their team’s potential, Decidim is becoming a key element of digital transformation.

Would you like to improve your company’s decision-making process with the Decidim system? Contact us.

You can see what the system implementation looked like for one of our clients here: https://mayeryn.com/m-projekty/platforma-decidim-implemetacja-i-poprawanie/

Was the client satisfied? You can check out our references: https://mayeryn.com/opinion/referencje-urzedu-gminy-stalowej-woli/

See also what the implemented system looks like for one of our clients: https://decyduje.stalowawola.pl/